Have you ever wondered what happens when you place an order with Montana Casting Company? Well, let us take you behind the scenes! First things first, we do a happy dance—cue the happy dance! Then, we get straight to work to ensure your order is processed quickly, efficiently, and free of defects.
A Personal Touch from Our CEO
Before we even start packing, our CEO, Scott Joyner, will personally give you a call to express our gratitude for your order. Customer appreciation is at the heart of what we do, and we want to make sure your order is exactly how you want it before it even leaves our hands.
Hand-Picked with Care
Once we confirm your order details, we print your packing slip and take it to our gear warehouse. Every item is hand-selected with precision and care. We especially love fulfilling orders that include our Outfit Builder—these are some of the most exciting to pack!
Vintage Tools & Thoughtful Preparation
Montana Casting Co. is all about sustainability, which is why we use a vintage line winding machine—just like those used in old-school fly shops—to load your reels. This is a relaxing and satisfying step, much like the feeling of casting a line into the water and reeling in a monster fish. Each outfit is meticulously crafted to ensure:
- The backing is neither too full nor too light
- The line is spun on evenly without tangles
- Your leader is connected to meet your preference
Final Quality Check
Once your reel is ready, we handpick and inspect your rod. We carefully check the case, each section, the ferrules, and guides, and (for heavier-weight rods) the fighting butt. To ensure your gear’s peak performance, we apply Reilly’s Fishing Rod Wax & Protectant—because we know that quality gear is an investment, and we want yours to last.
Secure Packaging for a Safe Journey
With everything prepped and double-checked, we carefully pack your order to withstand the rigors of transit. We seal it up with Montana Casting Company-branded tape, ensuring that when it arrives, you can do your own happy dance—just like we did when you placed your order!
Packaging orders for shipping.
Thank You for Supporting Montana Casting Company
When you order from us, you're not just buying gear—you’re supporting a business and the families that work here. We appreciate every single order and take pride in delivering top-notch service and high-quality products. Tight lines and happy fishing!
Questions about our gear or packing process? Leave them in the comments below!
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